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Shipping

Questions about shipping? Here's what you need to know about delivery methods!

Shipping costs and time frames

Shipping times to international destinations may vary as all orders are shipped from Bydee's Warehouse in Sydney, Australia, during business hours (Monday to Friday, 8 am to 4 pm AEST). Please note that our warehouse is closed on weekends and Austral

Do you deliver to PO boxes?

Yes! We know sometimes you would prefer to keep your celeb status a secret and have us ship to your PO Box 😉 We use DHL Express and they ship to PO box. Please note: We cannot ship to armed forces addresses, so please ensure the PO box provided is o

Do you deliver to Armed Forces addresses?

Unfortunately, We are unable to deliver to Armed Forces addresses at this time. If you have an alternate address or PO box, we will be happy to ship your order there!

I’ve just bought my Bydee pieces! What is your time frame for getting my order to me?

Congrats on your purchase! We’re so glad you’re now a part of the Bydee Babes Club!. We try our best to send out your Bydee orders on time each day. This means all orders received by 11 am Monday-Friday will be shipped out by our Warehouse Queens on

You said my order was being sent with “Express Shipping”. Why is my order not here yet?

We love that you want to get your pieces ASAP!. We try our best to send out your Bydee orders on time each day. This means all orders received by 11 am Monday-Friday will be shipped out by our Warehouse Queens on the same day. Otherwise, your order w

I selected shipping protection at the checkout, what does this mean for my order?

Selecting Shipping Protection at the checkout is a really smart move! Shipping Protection covers your Bydee pieces from loss, damage and theft in the delivery process. This means that if your Bydee piece is mishandled by the courier service, you are

My parcel was returned to sender. What do I do?

Not to worry! Reach out to our Customer Service Queens here and they will create a store credit to the value of the items ordered (This does not include shipping or shipping protection costs)You will need to repurchase shipping again on your new orde

I was on your website and saw my favorite pieces are on pre-order. What does this mean?

We see a lot of messages from our customers wanting to be able to put their favorite pieces aside or grab one early so they don’t miss out! We wanted to give you the option of being able to purchase your favourite pieces as early as possible. With ou