Billing and Gift cards

Have a question about gift cards or payment? Find the answers here!

Bydee Babes Club

Earn points to redeem on purchases, get Bydee Babes Club member-only offers and exclusive access to launches, sales and events. It’s the rewards program that treats you every time you treat yourself!

Care Instructions

Learn more on how to care for your Bydee pieces to ensure the long-lasting quality

Orders

Placed an order (or wanting to)? Here's what you need to know about making changes, what to do if the item you're after is out of stock, restock timelines and more.

Returns

We always want you to be sure! See our returns policy and process here.

Shipping

Questions about shipping? Here's what you need to know about delivery methods!

Shipping Protection

Accidents happen. See how shipping protection works here.

Sizing

Need help finding the perfect fit? We've got you, babe!

Sustainability

Bydee is passionate about sustainability and doing our part to inspire positive change. See how we do it here!

Jewellery

Live Chat

Need help now? Chat live with our friendly Customer Service Queens