We always want you to be sure! See our returns policy and process here.
- To lodge a return for a store credit please use our returns portal by clicking here.- We accept returns for change of mind, size changes and style changes in exchange for a store credit only. We do not offer refunds unless an item arrives faulty or
We accept returns for change of mind, size changes and style changes in exchange for a store credit. To lodge a return for store credit, please use our returns portal here. Once we receive your return, we’ll process your store credit, and then you wi
Yes absolutely! Just email our customer service queens here.
We're so sorry you ended up with a piece that isn't top quality! This is certainly not what we expect our customers to receive. Please follow the below steps and we will get this sorted for you ASAP!. Please let us know at [email protected] that you
We’re so sorry you ended up with the wrong piece! This is certainly not the experience we expect our customers to have with us at Bydee. Please follow the below steps and we will get this sorted for you ASAP!. 1. Please lodge a return through our por
It is not recommended. As you are located in the US or internationally, your return is processed by our returns partner, so you don't need to wait for it to get back to us in Australia. This means your return will ONLY be approved for the items you s
We offer a flat returns rate for our Bydee Babes, which you can pay for in our returns portal. The prices are reflected below:. United States: 9USD, Canada: 9CAD, Europe: 15EUR, Singapore: 9SGD, United Kingdom: 9GBP, Hong Kong: 35HKD. Please note th
Once we receive your return, we aim to process it within 3 business days. Once we have processed it, you’ll receive a separate email from Bydee with your store credit. This email will feature your unique store credit code that you can use on your nex
As they always say, knowledge is power! We want you to know what to do next so make sure you check your email or junk folder for the email containing all the details on what to do next (this email is automatically sent to you once your return has bee
Your store credit is valid for 12 months so you can be sure that if there isn’t something you want to use it on right now, there certainly will be within this time! Your store credit can be used storewide, online only. Happy Shopping!
This is issued via the email you ordered with. Please check your junk/spam folders. If you still can't find it contact our Customer Service Queens here and they will help you out!. please note, due to security reasons we are only able to issue the cr
All items in our SALE section are final sale, and can not be returned unless faulty or damaged.Storewide discounts or sales running for a limited amount of time are valid for a store credit of the amount paid at the time of purchase. Bydee does not a