points and rewards

How do I earn points?

SHOP & EARN. Earn 1 point for every $1 spent!  Sign up for exclusive access, offers and earn points to spend on your next purchase!. Don’t have an account? Join here.

How do I view my points and level status?

You can view your points and Bydee Babe Club level by signing into your account, and it will be right there for you on the account page!. Don’t have an account? Join here

How do I use my Bydee Babes Club discount?

You can use your discount by entering the code emailed to you at checkout under the “Discount code or voucher” field. This is visible after entering your shipping address. This is also how you use your points and birthday vouchers!. Please note that

I didn't get my welcome code. How can I access that?

Make sure you check your junk/spam folder in case it's ended up there! If you still can't find it contact us here and our Customer Service Queens will help you out!. Please note that reward discounts cannot be used in conjunction with any other disco

Do my points expire?

Your rewards tier is calculated based on the total of your purchases made both online and in-store over a 12-month period from when you joined!. Once you reach a level, you will stay at that level and be able to enjoy the benefits for 12 months. If y

Why didn't I receive my points?

Points should instantly reflect in your account. If not, please refresh your browser and clear your cache. Please note: points for reviews will only count one time per product, per email. Still can't see them? Reach out to our customer service queens

What happened to my old points?

The Bydee Babes Club rewards program has had an upgrade! As a member, you’ll continue to receive exclusive emails, offers and earn points when you shop…It’s the rewards program that treats you every time you treat yourself!. Rest assured, your curren

Why aren’t all of my rewards showing in my rewards history?

How do I redeem points for a discount?

When you have gained enough points to redeem a rewards discount, log into your account and head to the account page!. From here, select “Redeem Now” and follow the prompts. Your discount code will then be sent to the email address associated with you

How many points do I need to redeem a discount code?

You can redeem your points for a discount code as soon as you hit 200 points or save them for a larger reward later!. $20 reward voucher: 200 points (minimum spend $100). $30 reward voucher: 300 points (minimum spend $100). $50 reward voucher: 500 po

How long do I have to claim my rewards discount?

Rewards are valid for 90 days after redemption of points to a discount code. If you wish to build your points to redeem a higher value, please ensure you use your points within a 12-month period. Birthday rewards are valid for 30 days from receiving

I've received an email with my rewards redemption code, how do I know how much this discount is worth?

Please log in to your account and go to your 'Rewards History' at the top of the page to see how much the discount code is valued at. Happy Shopping!

What birthday reward will I receive?

While others might forget, we never will! If you're a Level 1, 2, 3 or 4 member, you'll receive a special discount from us each year on your birthday to celebrate!. Just be sure to add your date of birth to your online account before your birthday, a

When will I receive my birthday reward?

If you have added your birthday to your account, you will receive your voucher via the email address you provided on your birthday!. If you can’t see it in your inbox, please check your junk/spam folders, and if you still can't find it,  reach out to

What If I missed my birthday reward?

If you the Bydee Babes Club after your birthday, you will receive the discount on your first birthday, which falls after joining the Bydee Babes Club. If you were already a member before your birthday and didn’t receive your gift or can't find it, pl

Can I transfer my points between the AU and US stores?

As our AU and US stores operate independently, rewards members can unfortunately not transfer points between the two stores.

I'm supposed to get free shipping on my order. Why am I being asked to pay?

If you reside outside Australia, you may be subject to Duties and taxes on your order. These are unfortunately not able to be waived or reduced as they are a government requirement when buying goods from Australia. If this is not relevant to you and

Do I get points for purchasing a gift card?

Unfortunately, gift card purchases do not count towards your points. Points will be issued against the order on which the voucher is redeemed.